FAQs
I want to personalize the garment, what kind of prints can I apply to it?
Each Exagon garment can be customized with writing and/or logos. The printing technique used is heat-sealed (film transferred directly onto the fabric via heat) you can choose from multiple colors and effects such as glitter, fluorescent, embossed, etc.
The technical limitations of printing are as follows:
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There is no perfect graphic continuity at the seams (on the side of the shirt for example). We do not recommend placing writings and logos on seams and/or workmanship.
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Copyrighted logos, images or fonts cannot be reproduced.
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We recommend medium / small sizes so as not to limit the highly elastic and comfortable technical features of the fabrics.
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What payment methods can I use on EXAGON?
We accept the following payments:
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Klarna
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Advance bank transfer
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PayPal
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Debit and/or credit cards
Security is extremely important to us, so we want you to know that your information will be encrypted and secure.
We also take the risk of fraud seriously, so all credit and debit card payments are subject to validation and authorization by both us and your credit institution.
How do your sizes fit?
Find all the information on the Size Chart page. Our sizing is developed on real people, so an S fits a size 42 perfectly. Size XS fits a 38/40, size M fits a 44/46, size L fits a 48/50 and size XL fits a 52/ 54. We know that the fit and physical conformation can vary greatly from person to person, which is why we have created a tailor-made service. We have no limits in dressing our customers.
How does the tailor-made service work?
Also for the made-to-measure service we have created a dedicated page to explain all the steps to have the perfect garment tailored to your measurements.
Our made-to-measure service is a tailoring service, from the measurements you send us or that we take, we will develop the pattern of your garment directly on your measurements, we will then proceed with the cut and its packaging. Once packed, we will check the measurements and proceed with the shipment.
Order fulfillment times?
Giving the possibility to create your own made-to-measure garment, we have chosen to produce the requested quantities and garments and not to have a large stock of sizes in the warehouse, above all for an environmental choice. Some garments such as sportswear have a processing time of 3/5 working days. PPE approved clothing for 3/15 working days.